Contact Us

List of all fees for Latin Pay Prepaid Mastercard® – Fee Schedule

 

  Amount Details

Get Started

Card purchase $0.00

You will not be charged a fee by us for purchasing the Card.

Activation $0.00

You will not be charged a fee for activating the Card.

Monthly Usage

Monthly fee $0.00  

You will not be charged a Monthly Fee as long as the card is used at least once during any 90 day period.

Add Money

Cash reload $0.00

We do not charge a fee when you reload your Card at a third party reload network.  Third party fees may apply.  See below for details.

Mobile Check Deposit $1.50

The fee is assessed when depositing a check to load your card through the mobile app.

Fee as it appears on statement:  Mobile Check Deposit Fee

Transfer Money    
Card to bank transfer $0.00 Each time you transfer funds from your Card to an account at a different financial institution. You can withdraw cash at no charge by using an ATM displaying the MoneyPass logo and deposit it at your bank.

Fee as it appears on statement:  Card to Bank Transfer Fee

Spend Money

Signature purchase $0.00

Each time you make a successful point-of-sale purchase within the United States or U.S. Territories by selecting “credit”.  This may or may not involve you signing a receipt for the purchase.

PIN purchase $0.00

Each time you make a successful point-of-sale purchase within the United States or U.S. Territories by selecting “debit” and entering your Personal Identification Number (“PIN”) or if your purchase is submitted by the merchant through a PIN debit network without requiring a PIN.

Get Cash
ATM withdrawal (in-network) $0.00

“In-network” refers to the MoneyPass ATM Network. ATM locations within the network are subject to change at any time by the ATM operator or network. Locations can be found at https://www.moneypass.com/atm-locator.html.

ATM Withdrawal (out-of-network) $2.50

“Out-of-network” refers to all the ATMs outside of the MoneyPass ATM Network.  This is our fee assessed each time you withdraw cash from an ATM within the United States and U.S. Territories unless it displays the MoneyPass logo. You may also be charged an additional fee by the out-of-network ATM operator or network, even if you do not complete a transaction. You can withdraw cash at no charge by using an ATM displaying the MoneyPass logo.

Fee as it appears on statement:  ATM Fee

ATM Withdrawal Decline $1.00

Each time an ATM Withdrawal transaction is declined.

Fee as it appears on statement: ATM Decline Fee

Information

Customer service (automated or live agent) $0.00

There is no fee when you speak with a live agent.

Using your card outside the U.S.

International transaction $2.00 + 3%

Of the U.S. dollar amount of each transaction each time you obtain funds or make a purchase in a currency other than U.S. dollars (USD) or outside the United States and U.S. Territories. When assessed, this fee will be a minimum of one cent ($2.00).

Fee as it appears on statement:  International Card Fee

International ATM withdrawal $4.95 + 3%

This is our fee each time you withdraw cash from an ATM outside of the United States and U.S. Territories.  You may also be charged a fee by the ATM operator or the network used to complete the transaction. Transactions made outside of the 50 United States and the District of Columbia are also subject to this conversion fee even if they are completed in U.S. currency.

Fee as it appears on statement: International ATM Withdrawal

International ATM withdrawal Decline $2.00

Each time an International ATM Withdrawal transaction is declined.

Fee as it appears on statement:  International ATM Decline

Replacing you card

Card replacement $10.00

Each time you request this service if the replacement Card is requested prior to Card expiration date.

Fee as it appears on statement:  Card Replacement Fee

Expedited Card Delivery $30.00

Expedited shipping delivery fee.  Shipping sent for 2 day delivery.  This fee is in addition to the card replacement fee.

Fee as it appears on statement: Expedited Card Delivery Fee

Additional Card Services

Balance refund check $5.00

Each time a check is issued to refund the balance of the Card to you for any reason other than inactive account closure. Fee will not be assessed if no check is issued.

Fee as it appears on statement:  Balance Refund Check Fee

Inactive account closure $10.00

If you do not have at least one (1) of the following qualifying transactions with your Card: load funds, make a purchase, or withdraw cash at an ATM or bank.in a twelve (12) month period, we may close your Card Account and assess this fee. A check will be issued to refund any remaining balance greater than one dollar ($1.00).

Fee as it appears on statement:  Inactive Account Closure Fee

Paper statement $5.00

This is our fee each time you request that we send you a paper statement. View and print your balance and transaction history at no charge online.

Fee as it appears on statement:  Paper Statement Fee

Inactivity $5.95

If you do not use your Card to initiate a purchase, cash withdrawal or load transaction for more than 3 months, the fee will be assessed monthly thereafter until you conduct one of these transactions or your balance is depleted to zero. Continue to use your Card at least once every three (3) months or close your Card and we will refund your balance by check. The Check Issuance Upon Closure Fee will apply.

Fee as it appears on statement:  Inactivity Fee

Potential Third Party Fees

Retail cash load May Vary – Up to $4.95

Third party reload networks (e.g. rePower®, GreenDot® and Western Union®) may assess a fee for each load that is collected at the time of the cash load. This is not our fee and is subject to change. Be sure to ask about the cost before conducting the load. For example, a fee of up to $4.95 may apply when loading cash through Green Dot. Go to attheregister.com. This information was accurate as of 7/24/2020. Avoid this fee by setting up direct deposit or sending funds via ACH to your Card.

ATM surcharge May Vary

Third party ATM operators may charge a fee each time you withdraw funds or check your balance at a non-MoneyPass ATM. You may withdraw cash at no charge by using an ATM displaying the MoneyPass logo. To find an MoneyPass ATM, go to https://www.moneypass.com/atm-locator.html.

Card network international currency conversion May Vary

The Card Network for your Card (e.g. Visa®, Mastercard®, or Discover®) may assess a fee for currency conversion if you make a transaction in a currency other than the currency in which your Card Account was issued. This fee is a percentage of the amount of the transaction.

Your funds are eligible for FDIC insurance. Your funds will be held at or transferred to Axiom Bank, N.A., an FDIC-insured institution.  Once there, your funds are insured up to $250,000 by the FDIC in the event Axiom Bank fails, if specific deposit insurance requirements are met and your card is registered. See fdic.gov/deposit/deposits/prepaid.html for details.

No overdraft/credit feature.

Contact Latin Pay by calling (844) 309-1184, by mail at PO Box 641277, Los Angeles, CA 90064, or visit www.latinpay.com. If live agents are unavailable, you will be able to receive most account information by following the automated prompts, or by logging into your account on our mobile app.

For general information about prepaid accounts, visit cfpb.gov/prepaid.

If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.

The Latin Pay Prepaid Mastercard® is issued by Axiom Bank, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Consult your Cardholder Agreement and the fee schedule for fees, terms, and conditions associated with the approval, maintenance, and use of the Card. The Mastercard card may be used everywhere Debit Mastercard is accepted. Restrictions apply, see Cardholder Agreement for details.

Last updated: 09/01/2023

.

Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Youtube
Consent to display content from - Youtube
Vimeo
Consent to display content from - Vimeo
Google Maps
Consent to display content from - Google
Spotify
Consent to display content from - Spotify
Sound Cloud
Consent to display content from - Sound
Contact Us